DEALING WITH THE HOME OF A LOVED ONE
Hands on help with estate clearances in Canberra

TESTIMONIALS
Feedback from clients
Again, thank you for such a wonderful job a big job, mostly for Ada who’s been there over 45 years.
The place looks amazing now.
Done as quick as we could to help Ada get into her retirement village.
Today was the first opening with lots of people attending.
A lot of people commented howbeautifully presented, a lot of it was attributed to you for helping kick started along, getting through the tricky bits.
A big thank you to you. 🧡
(And to your team!!!)
My sister, my husband and I were very happy with the thorough effort Melissa and her team put into clearing out our Dad’s home of the last 27 years. The process was smooth and coordinated right from my first meeting with Melissa at the house. We highly recommend Melissa and her team and would not hesitate to use them again.
The care in their name really is in the work that they do. Melissa was like a member of the family – and without her and her team, and their combined local knowledge, we could not have accomplished all that needed to be done to move a loved one into a nursing home from a house full of memories.
Fantastic service and support. Wonderful team of people. Nothing too much trouble. Excellent communication from start to finish!
I really want to thank you and your team for the incredible job they have done for our family.
The two ladies are absolute Angels!!
What they have achieved in a short amount of time is incredible. Rachel is an absolute Star with what she knows and her keen eye for unique treasures and connecting dots. She has a lovely way with people and is well respected with great people skills.
Both Rachel and Kate were so lovely and respectful, caring and yet efficient all in the one bundle. They went out of their way to make sure everything was done to our satisfaction, watched out for Rocky and all with a smile, even at times conversing late at night. They simply delivered an outstanding service with an enormous heart!
Once again thank you for your amazing service, it has been a blessing for our family.
You have created a heartfelt unique service in the marketplace and thank you for helping humans in this special way.
I highly recommend Downsizing with Care to anyone who needs assistance with any sort of decluttering, downsizing and dealing with clearing possessions following the passing of a loved one.
Melissa and her team took the heartache and worry out of clearing out my elderly cousins home. It was not only the professionalism and incredible organisation skills of her team, it was also their gentle care of my mother who was grieving the loss of her dearest cousin. With much care and respect the team guided us through what otherwise would have been an overwhelming task.
Thank you for your wonderful service!
Thank you Melissa, Rachel and the team. We are very happy.
We had such a good experience working with Melissa and the team after my mother passed away. They did a great job on clearing out her home with kindness and sensitivity, taking time to coordinate multiple people on our behalf as we are based interstate.
We would not hesitate to recommend their services!
Our clients generally want to:
We can help you get to the finish line
What we do
Sensitive sorting
We handle possessions compassionately, following the wishes of family members
Ethical sales
We take no commission on sales, ensuring all proceeds go directly to the family.
Fast turnaround
We meet strict real estate deadlines, preparing homes for sale in two or three weeks
Responsible rehoming
Our team prioritses rehoming, recycling and proper disposal of household items.
Mature staff
We treat the home like a friend's, providing experienced support and open communication.
Full coordination
We can manage every detail, from liaising with agents to booking cleaners and rubbish removal.
THE DIFFERENCE WITH OUR APPROACH
Frequently asked questions
We understand that this is a sensitive and busy time for you and your family.
ABOUT US
I'm Melissa and I'm here to help
My team and I started helping people downsize and work with deceased estates in 2018 and have since been able to assist families across the Canberra region.
In that time, we have been able to develop a wide network of rehoming options and have processes for dealing with anything we find in a home.
I was honoured to be a finalist in the 2023 COTA ACT Seniors Achievement Awards. I count myself lucky to be able to serve our remarkable clients.

