What it takes to be a downsizing professional

A Person Placing Folded Clothes on the Sofa

I get enquiries from time to time from people wanting to set up their own downsizing or professional organising business, or wanting to join our amazing team of packing assistants.

I thought I would put down some of my thoughts on what I’ve noticed as common traits among those who are a great fit for this industry, in case it helps with anyone’s research.

I’ve been lucky enough to work with some of the most amazing people I’ve met in my business, and have seen that they’ve had certain shared characteristics.

An interest in professional organising is not enough. The ability to think “top down” and categorise items is crucial, but people who just like organising things may want to impose their own agenda and not have the necessary care. The essential ingredient here is the desire to help people and their families through professional organising.

Physical fitness is not enough. Yes, we charge by the hour so need to be able to work efficiently and effectively, but we need to also be thourough and take time and care when it comes to more sensitive items. We pride ourselves on the fact that we send items to the right destinations and reduce landfill wherever possible.

An interest in helping people is not enough. Life experience, a background in community services, strong experience in customer service are all useful. I can train someone in packing techniques, but I can’t train for a genuine heart for community service.

I feel very fortunate to be working on the estate clearances and related projects we work on, helping the people we do, and working with the amazing people on my team.

Handling someone’s legacy is something that we take very seriously.

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